Order

Phoca Cart - complex e-commerce extension
mokro
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Order

Post by mokro » 22 Jan 2018, 22:02

Hello,
The Phoca Cart module can remind you of an order?
may be email notification or other feathers ?

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Jan
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Re: Order

Post by Jan » 23 Jan 2018, 00:20

The Phoca Cart module can remind you of an order?
Hi, what you exactly mean? If the order is done, customer can get an email (depends on order status) and selected user(s) will be informed too (if set in order status.

Jan
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mokro
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Re: Order

Post by mokro » 24 Jan 2018, 11:27

Jan wrote:
23 Jan 2018, 00:20
The Phoca Cart module can remind you of an order?
Hi, what you exactly mean? If the order is done, customer can get an email (depends on order status) and selected user(s) will be informed too (if set in order status.

Jan
Good, where i can settings?

christine
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Re: Order

Post by christine » 24 Jan 2018, 11:43

Hi,

maybe here: https://www.phoca.cz/documents/116-phoc ... nistration > Order Statuses > General Options

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Christine

zipas
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Re: Order

Post by zipas » 25 Jan 2018, 09:50

Hello! I can not find in the settings what would happen if I received a letter about the status of the order to the administrator, that is, the store makes out an order, and I as an administrator do not see a letter in the mail about the new order?

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Jan
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Re: Order

Post by Jan » 25 Jan 2018, 15:52

Hi, did you set "email others" form field in order statuses. One mail goes to customer, other for all listed in "email others" form field. You can set different text for both groups.

Jan
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Re: Order

Post by mokro » 26 Jan 2018, 19:27

oh, i have problem..
"email others" work only with first email,
and email not deliver for gmail

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Re: Order

Post by mokro » 26 Jan 2018, 20:37

oh, number two
where i can edit email message?

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Jan
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Re: Order

Post by Jan » 28 Jan 2018, 11:54

Hi, the email message you can edit in order status. Testing now with more mails and all get the email.

Testing gmail account and it seems, there is some security limit. When the email is set for others, it is send in BCC (hidden copy) so other users don't see other emails. This is send by Joomla! email features (which are based on standard email delivery libraries). So I would say, there is some security limit by Google account :idea:

Jan
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Re: Order

Post by mokro » 29 Jan 2018, 08:26

Jan wrote:
28 Jan 2018, 11:54
Hi, the email message you can edit in order status. Testing now with more mails and all get the email.

Testing gmail account and it seems, there is some security limit. When the email is set for others, it is send in BCC (hidden copy) so other users don't see other emails. This is send by Joomla! email features (which are based on standard email delivery libraries). So I would say, there is some security limit by Google account :idea:

Jan
Thanks

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