How to view and access the "Notes and requests about order" field?

Phoca Cart - complex e-commerce extension
JTe
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How to view and access the "Notes and requests about order" field?

Post by JTe »

Is there currently a possibility to view the "Notes and requests about order" field on the back end?

It would be handy to be able to see it under the "Orders" menu. Also it would be good to be able to include it to orders, invoices, and delivery notes as it can include some important information (like customer defined exact delivery pick-up point, etc).

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Jan
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Re: How to view and access the "Notes and requests about order" field?

Post by Jan »

Hi, not sure if I understand correctly what you exactly mean?

Do you mean, that the comment which user made when making order, e.g.: "Please send me the item only when I will be home - from 2 PM to 8 PM" should be displayed on invoice?

Jan
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JTe
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Re: How to view and access the "Notes and requests about order" field?

Post by JTe »

Yes, there could be an option to include the comment as a field in an invoice. As the comment can be something related to delivery, etc.

Also when a customer is checking the confirmation email of his or her purchase the comment would the be there for the customer to be double checked.

The comment could be added for example to the right just under the shipping method label (over the delivery address box), or on the left just above billing address box.

The second part of the question is that it would be also handy to have that comment visible when clicking an order in the "Orders" menu. That is when the shop administration is updating the order status, they might need to be able to read the comment.
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Jan
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Re: How to view and access the "Notes and requests about order" field?

Post by Jan »

Ok, thank you, added to Feature Request list.

Jan
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Re: How to view and access the "Notes and requests about order" field?

Post by Jan »

Hi, added to Phoca Cart version 3.0.0 RC8:

https://www.phoca.cz/news/938-phoca-car ... 8-released

The comment is displayed in administration - in Orders and can be set in email

Jan
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