DKIM checks did not pass and SPF check

Phoca Email (Newsletter) - sending emails and managing newsletters in Joomla! CMS
Phoca Newbie
Phoca Newbie
Posts: 1
Joined: 04 Jun 2023, 09:09

DKIM checks did not pass and SPF check

Post by benny4711 »

Diese Meldung erscheint beim Versenden an gmail user:

This mail is unauthenticated, which poses a security risk to the
sender and Gmail users, and has been blocked. The sender must
authenticate with at least one of SPF or DKIM.
For this message, DKIM checks did not pass and SPF check
The sender should visit ... entication
for instructions on setting up authentication.

Ich finde keine Lösung.
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Phoca Hero
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Posts: 47062
Joined: 10 Nov 2007, 18:23
Location: Czech Republic

Re: DKIM checks did not pass and SPF check

Post by Jan »

Hi, there is a solution for this, but it depends on where the email is sent from and it can be different - this setting is in the Joomla global configuration.

1) Phoca Email uses Joomla to send emails
2) Joomla uses the service which is set in Global Configuration
3) If Joomla uses some e.g. SMTP server, the solution must be done on this SMTP server, if it uses e.g. hosting mail functions, the solution should be done by hosting operator.

So the solution is to find who sends the mail for Joomla (which service is set for sending emails from Joomla) and then ask for support by this service (SMTP server, hosting, etc. etc.)

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