BBC Group Send Error

Phoca Email (Newsletter) - sending emails and managing newsletters in Joomla! CMS
mybetanet
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BBC Group Send Error

Post by mybetanet » 18 Oct 2019, 10:00

Hi
I've a Problem with sendig E-Mail over Phoca Mail to a Joomla Group with BCC. The Group has over 500 Members and it's not possible to send a E-Mail to all. The Error Message is:

[code]Error while sendingemail. Email server didn't return any error message. Email From: xx@yy.ch, Email To: xx@yy.ch. Email was not sent[/code]

For sending Emails we us an SMTP Relay Server. Sending some E-Mails to Groups with less than 500 Members works fine.

Is there any Limitation in Phoca Mail for sending Mails to BCC Group Members?

Regards
Pascal

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Jan
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Re: BBC Group Send Error

Post by Jan » 18 Oct 2019, 15:42

Hi, no, there is no limitation in Phoca Email, emails are sent step by step (so all users get own variables like name, etc.) by Joomla! email method - which just use the service set in Global Configuration. So, hmm, hard to say what can be wrong there when there is no error message :-(
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mybetanet
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Re: BBC Group Send Error

Post by mybetanet » 21 Oct 2019, 10:31

Hi
Strange... I think you mean with "the service set in Global Configuration" the default E-Mail settings at the Joomla Server Configuration View?

We try it again on the next Mailsession and maybe it helps when we increase the Log File state...

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Jan
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Re: BBC Group Send Error

Post by Jan » 21 Oct 2019, 12:38

Can you describe the Log File state more detailed?

Jan
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mybetanet
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Re: BBC Group Send Error

Post by mybetanet » 23 Oct 2019, 08:46

Hi
Not realy :-) We will increase the Log File state next Time an hope to find out a little bit more what the problem is. We also inform our Webhoster before we send the E-Mails.

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Jan
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Re: BBC Group Send Error

Post by Jan » 23 Oct 2019, 16:49

Ok
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