1st PDF ok, 2nd PDF empty

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NicoleRosset
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1st PDF ok, 2nd PDF empty

Post by NicoleRosset » 23 Sep 2018, 21:51

Hello,

Joomla 3.8.12
PHP 7.0.31
Phoca PDF Administration Composant 3.0.5
Phoca PDF Content Site Plug-in 3.0.5
Phoca PDF System Plugin Site Plug-in 3.0.5

Example of URL : https://www.bible-ouverte.ch/meditation ... -paix.html

When I click on the PDF button the first time, I can see a nice PDF file.
If I close the PDF and click again, the second PDF is empty.
It does it on every page.

Do you know why ?
Thank you very much in advance
Nicole Rosset

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Jan
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Re: 1st PDF ok, 2nd PDF empty

Post by Jan » 29 Sep 2018, 11:24

Hi, hmmm, hard to say, I have no experiences with such behaviour.

Maybe:
a) this can be somehow related to some cache settings (if used)
b) or some limit on the server.

When you look at the errorLog on your server, are there any error messages?
https://www.phoca.cz/documents/16-jooml ... rs-on-site

Even if I switch to another browser after first attempt, I get the blank page by first attemnt in current browser (something like the system cache it or decided by IP - do you run some protection on your site?)

Jan
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NicoleRosset
Phoca Newbie
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Posts: 9
Joined: 17 Aug 2014, 16:04

Re: 1st PDF ok, 2nd PDF empty

Post by NicoleRosset » 29 Sep 2018, 15:20

Thank you very much. I'll look into that and will let you know.
Nicole

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Jan
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Re: 1st PDF ok, 2nd PDF empty

Post by Jan » 02 Oct 2018, 15:29

Ok, will be great because this is very interesting issue :idea:

Jan
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