Phoca Facebook Comments: Comments Disappear After Updating Website

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Londinium
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Joined: 08 Feb 2019, 14:56

Phoca Facebook Comments: Comments Disappear After Updating Website

Post by Londinium » 10 Feb 2019, 00:12

Hi everyone,

I have updated my Joomla website, but kept the same SQL database.

Nevertheless, the previous Phoca Facebook Comments disappeared, even though they still appear listed https://developers.facebook.com/tools/comments

What happened to those lost comments? Where are they stored? Is there a way of restoring them?

Thank you for your time.

Cheers,

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Jan
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Joined: 10 Nov 2007, 18:23
Location: Czech Republic
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Re: Phoca Facebook Comments: Comments Disappear After Updating Website

Post by Jan » 10 Feb 2019, 23:53

Hi, unfortunately no idea what happened on your site when upgrading. It is possible that some ID of the site was changed so Facebook cannot assign the comments to to specific website :idea: But really hard to say :-(
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