All Phocadownload links are broken after upgrading

Phoca Download - download manager
Manos
Phoca Member
Phoca Member
Posts: 22
Joined: 30 Jan 2009, 16:27

All Phocadownload links are broken after upgrading

Post by Manos »

Greetings,

I have upgraded to the latest version of Joomla and also to the latest version of Phoca Download (version 3.2.3).
Suddently, all my downloads are not working. All links are broken.
I use external links in all of my files. So I give links to other sites for my users to download. The files are not located on the server.

Any idea why the Phoca Download does not work?

Thank you.
User avatar
Benno
Phoca Hero
Phoca Hero
Posts: 9086
Joined: 04 Dec 2008, 11:58
Location: Germany
Contact:

Re: All Phocadownload links are broken after upgrading

Post by Benno »

Hi,
can you please check the difference between the new links and the old ones?

Kind regards,
Benno
Neppert
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 15 Jun 2021, 11:00

Re: All Phocadownload links are broken after upgrading

Post by Neppert »

Hi ,
I've got the same problem. But it not appears always repeatably.
The links are identical - (before I noticed a double //, but now after updating this is gone).
The problem appears when klicking the button (containing the download-link plus ?download=1&21ea76a7efd224a920c7003e2f76293e=1) .
Then comes an Error 404 - View nicht gefunden [Name, Typ, Präfix]: phocadownload, html, phocadownloadView
I am able to see the access_log, but I do not know how to read it.
Any idea?
Tnaks a lot!
Katja
Neppert
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 15 Jun 2021, 11:00

Re: All Phocadownload links are broken after upgrading

Post by Neppert »

PS:
If the download link fails, there is obviously the download path decrypted wrong. Can the problem be due o the fact that the site is multilanguage?
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 47794
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: All Phocadownload links are broken after upgrading

Post by Jan »

Hi,

direct links are not affected anyway - such links are used directly without any change.

Neppert
When you disable SEF, do you get the same problems? What is the format of the link when SEF disabled?

Jan
If you find Phoca extensions useful, please support the project
Neppert
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 15 Jun 2021, 11:00

Re: All Phocadownload links are broken after upgrading

Post by Neppert »

Hi Jan,
when SEF is disabled I get the same problem.
The direct link on a testdomain is:
https://test.bauphysik-software.de/inde ... lang=de-de

Katja
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 47794
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: All Phocadownload links are broken after upgrading

Post by Jan »

Hi, testing now, interesting is, it works in Firefox:

Image

(but this is not the problem occured in first post in topic, this is not direct external link, this is token URL)

The question why it is Ok in some browser and why not in others :idea:

What is the link to category view?

Jan
If you find Phoca extensions useful, please support the project
Post Reply