Downloads sometimes don't work

Phoca Download - download manager
miroen
Phoca Member
Phoca Member
Posts: 33
Joined: 20 Jan 2015, 17:01

Re: Downloads sometimes don't work

Post by miroen »

Hello Christine,

I know that the files are downloadable in desktop browsers (I can do so with Chrome and IE), but the error occurs on a mobile device. At least on my Android, I don't have any Apple products to test. I can't explain the issue myself but I think it has something to do with the way the download works (a post form) combined with the mobile browser.
To download the file from the Phoca Download interface: https://www.scoutingalphen.nl/bestuur-o ... den-rijn-1.
According to you it might be something in combination with the cookie warning, correct?

Best regards,
Jeroen
christine
Phoca Hero
Phoca Hero
Posts: 2725
Joined: 28 Nov 2010, 17:20

Re: Downloads sometimes don't work

Post by christine »

Hi Jeroen,
miroen wrote: 18 Dec 2018, 14:16 According to you it might be something in combination with the cookie warning, correct?
It seems so. If the browser cache (from URL) is cleared, again the "ik gaa akkoord" has to be accepted & then, it's downable.

Image

Kind regards
Christine
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