Can't access files - Forbidden

nmron
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Can't access files - Forbidden

Post by nmron » 09 Jan 2018, 23:23

Until recently, everything worked just fine. Been using Phoca Download for over two years with absolutely no trouble.
Then some of my users told me they could not access files.
I have now discovered that nearly all my files are getting - Forbidden access when I try to download them.
Funny thing is, 2 out of 9 the folders still seem to work ok - i.e. I can still download the files in these 2 folders ok. Strange, but I can't see anything odd.
I am running 3.8.3 and the latest version of Phoca download 3.1.4

Soes anyone have any ideas on this ?

thanks


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Jan
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Re: Can't access files - Forbidden

Post by Jan » 14 Jan 2018, 01:29

Hi, can you paste a screenshot of the error? To know which part of your server produces it?

Jan
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nmron
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Joined: 28 Apr 2017, 21:44

Re: Can't access files - Forbidden

Post by nmron » 14 Jan 2018, 17:35

Hi Jan

I resolved this problem by setting DISPLAY FILE VIEW = YES. Immediately everything starting working again. I do not know why this fixed it, and it's adding an additional step before download, but it's all back to normal now.
Perhaps you have seen this before ?

thanks

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Jan
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Re: Can't access files - Forbidden

Post by Jan » 18 Jan 2018, 23:35

Hmm, there should not be a dependency to the access :idea: :idea:

Jan
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