Page 1 of 2

Download Statistics blank

Posted: 05 Jan 2018, 13:29
by pepekall
Hi!

I am trying to use Statistics on Phoca Download and main page opens correctly.
When I try to open File statistics, there is only blank page.

Does anyone have an idea what's wrong?
I have updated to latest version, but it has been the same with all versions.

BR,
Juha

Re: Download Statistics blank

Posted: 06 Jan 2018, 21:29
by Jan
Hi, what you mean with "blank page"? Completely white page or page with not content (but including menu, etc.) Can you paste a screenshot?

Jan

Re: Download Statistics blank

Posted: 06 Jan 2018, 21:44
by pepekall
Hi,

there is no content on the page.
Screenshot:
https://1drv.ms/i/s!AigCJQC95wkRqO9W2_dA-CRzVYAlIg

//Juha

Re: Download Statistics blank

Posted: 14 Jan 2018, 02:30
by Jan
Hi, try to enable debug mode in Joomla! configuration, to see, if there is no database error.

Try to enable php error reporting or see errorLog on your server, if there are no specific error messages?
https://www.phoca.cz/documents/16-jooml ... rs-on-site
Jan

Re: Download Statistics blank

Posted: 24 May 2018, 20:43
by Jonathan_Sanchez
Hi

I have the same problem and perform the actions and I have not been able to solve it.

Did someone find a solution?

Thank you

Re: Download Statistics blank

Posted: 25 May 2018, 00:34
by Jan
Didn't you get any php error message?

Jan

Re: Download Statistics blank

Posted: 22 Jun 2018, 13:52
by ccluz
hi, I have the same problem, the page is white like pepekall, I have PHP errors, the link
https://1drv.ms/u/s!Arz7b2Ak4QRDcUt4NSyWkQ7Dvck

Re: Download Statistics blank

Posted: 23 Jun 2018, 15:16
by Jan
Hi, I see no php error on the site? Which version of Phoca Download do you use?

Jan

Re: Download Statistics blank

Posted: 23 Jun 2018, 20:42
by ccluz
the module on the site, no problem, only the stats details

the last 3.1.4, but I was already bug before the last version

like many to have the bug, if you want an account on the site to watch, no problem, privata messages

Re: Download Statistics blank

Posted: 30 Jun 2018, 22:41
by ccluz
no one has a solution please?