Download Statistics blank

pepekall
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Download Statistics blank

Post by pepekall » 05 Jan 2018, 13:29

Hi!

I am trying to use Statistics on Phoca Download and main page opens correctly.
When I try to open File statistics, there is only blank page.

Does anyone have an idea what's wrong?
I have updated to latest version, but it has been the same with all versions.

BR,
Juha


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Jan
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Re: Download Statistics blank

Post by Jan » 06 Jan 2018, 21:29

Hi, what you mean with "blank page"? Completely white page or page with not content (but including menu, etc.) Can you paste a screenshot?

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pepekall
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Re: Download Statistics blank

Post by pepekall » 06 Jan 2018, 21:44

Hi,

there is no content on the page.
Screenshot:
https://1drv.ms/i/s!AigCJQC95wkRqO9W2_dA-CRzVYAlIg

//Juha

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Jan
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Re: Download Statistics blank

Post by Jan » 14 Jan 2018, 02:30

Hi, try to enable debug mode in Joomla! configuration, to see, if there is no database error.

Try to enable php error reporting or see errorLog on your server, if there are no specific error messages?
https://www.phoca.cz/documents/16-jooml ... rs-on-site
Jan
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Jonathan_Sanchez
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Re: Download Statistics blank

Post by Jonathan_Sanchez » 24 May 2018, 20:43

Hi

I have the same problem and perform the actions and I have not been able to solve it.

Did someone find a solution?

Thank you

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Jan
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Re: Download Statistics blank

Post by Jan » 25 May 2018, 00:34

Didn't you get any php error message?

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ccluz
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Re: Download Statistics blank

Post by ccluz » 22 Jun 2018, 13:52

hi, I have the same problem, the page is white like pepekall, I have PHP errors, the link
https://1drv.ms/u/s!Arz7b2Ak4QRDcUt4NSyWkQ7Dvck

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Jan
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Re: Download Statistics blank

Post by Jan » 23 Jun 2018, 15:16

Hi, I see no php error on the site? Which version of Phoca Download do you use?

Jan
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ccluz
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Re: Download Statistics blank

Post by ccluz » 23 Jun 2018, 20:42

the module on the site, no problem, only the stats details

the last 3.1.4, but I was already bug before the last version

like many to have the bug, if you want an account on the site to watch, no problem, privata messages

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Re: Download Statistics blank

Post by ccluz » 30 Jun 2018, 22:41

no one has a solution please?

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