Problem with downloading documents

Phoca Download - download manager
szk
Phoca Newbie
Phoca Newbie
Posts: 1
Joined: 16 Sep 2020, 14:22

Problem with downloading documents

Post by szk » 16 Sep 2020, 16:43

Hi,
I have problem with downloading documents from my website: https://www.gymsosrym.cz/dokumenty/formulare#
I check everything, but some dokument can´t download.
PHP 7.3.13
Joomla 3.9.21

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Jan
Phoca Hero
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Posts: 42872
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
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Re: Problem with downloading documents

Post by Jan » 17 Sep 2020, 11:25

Hi, now I see, this seems like some network problem. Does your server include some limitations, etc?

When I click on "resume download" then it works.

Image

This is maybe more a question on webhosting provider, to see if there are no limits, or to check the error log on server because the download communication works between user and server - so there is no more Phoca Dowload active in the communication between server and user when download the file from server to user.

Jan
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