Messages not shown

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guycarlens
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Messages not shown

Post by guycarlens » 17 Aug 2018, 19:20

Hello,

On my website www.start-to-swim.com under the menu 'referenties' messages can be entered but not shown.
The joomla version i use is 3.8.11 and the lates phoca guestbook version.

What is wrong?

Thanks in advance for your help.

Guy


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Jan
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Re: Messages not shown

Post by Jan » 18 Aug 2018, 10:11

Hi, which version of Phoca Guestbook do you use? When you paste a message, it is shown in backend?

Jan
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guycarlens
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Re: Messages not shown

Post by guycarlens » 18 Aug 2018, 12:19

Hello Jan,

Version 3.08

The messages are not shown in the backend.

Thanks for the follow up.

Greets,
Guy

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Jan
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Re: Messages not shown

Post by Jan » 18 Aug 2018, 13:47

Hi, try to enable logging in Phoca Guestbook Options. And see if there is no log info. Try to see errorLog on your server (php error - if there is no some php error which prevents from saving the post) :idea:

Jan
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guycarlens
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Re: Messages not shown

Post by guycarlens » 18 Aug 2018, 15:09

Hello Jan,

This is registrated in the log (guestbook) as error: 500 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'asc LIMIT 20' at line 5

What can i do to solve this?

Thanks.

Guy

guycarlens
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Posts: 8
Joined: 12 Jul 2016, 18:54

Re: Messages not shown

Post by guycarlens » 19 Aug 2018, 10:46

Hello Jan,

Still no solution, it should work on every hosting my opinion, what's wrong?

Kind regards,

Guy

guycarlens
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Posts: 8
Joined: 12 Jul 2016, 18:54

Re: Messages not shown

Post by guycarlens » 19 Aug 2018, 19:27

Hello Jan,

When you place a message and enter, also no message appears. And the message is not shown on the website neiter in the backend.

Can i give you my login of my website?

Guy

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Jan
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Re: Messages not shown

Post by Jan » 27 Aug 2018, 15:03

Hi,
500 You have an error in your SQL syntax
Try to enable debug mode and see php error reporting - you should see more detailed information about the error:

https://www.phoca.cz/documents/16-jooml ... rs-on-site

Jan
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