Cant create guestbooks - defaulting to category screen

Phoca Guestbook - creating guestbooks in Joomla! CMS
hernan_perez_br
Phoca Newbie
Phoca Newbie
Posts: 5
Joined: 04 May 2017, 00:35

Cant create guestbooks - defaulting to category screen

Post by hernan_perez_br »

Hi all, I hope you can help me. I successfully installed phoca guestbook. but when I try to create a new guestbook via admin console, it defaults me to the "categories" screen and I can see a message "No matches found". It is weird because it worked fine before, I uninstalled and installed it again and now I can't create any guestbook.

Thank you very much !
User avatar
Benno
Phoca Hero
Phoca Hero
Posts: 9112
Joined: 04 Dec 2008, 11:58
Location: Germany
Contact:

Re: Cant create guestbooks - defaulting to category screen

Post by Benno »

Hi,
which version of Phoca Guestbook and which version of Joomla! do you use?
Which PHP version do you use?

Kind regards,
Benno
hernan_perez_br
Phoca Newbie
Phoca Newbie
Posts: 5
Joined: 04 May 2017, 00:35

Re: Cant create guestbooks - defaulting to category screen

Post by hernan_perez_br »

Hi Benno, the guestbook is 3.0.6, Joomla is 3.7.0 and PHP 7.1.1 (MAMP)

Thank you !
User avatar
Benno
Phoca Hero
Phoca Hero
Posts: 9112
Joined: 04 Dec 2008, 11:58
Location: Germany
Contact:

Re: Cant create guestbooks - defaulting to category screen

Post by Benno »

Hi,
try to get or to find error messages.
See: https://www.phoca.cz/documents/16-joomla ... rs-on-site

Kind regards,
Benno
hernan_perez_br
Phoca Newbie
Phoca Newbie
Posts: 5
Joined: 04 May 2017, 00:35

Re: Cant create guestbooks - defaulting to category screen

Post by hernan_perez_br »

Hi Benno, I enabled php logging but I can't see any errors.
This is what I see once I install phone guestbook and try to add a guestbook, it goes directly to the "categories" screen.

https://1drv.ms/i/s!AoKT9GCM8oligWo4KVURDOgCipdJ
hernan_perez_br
Phoca Newbie
Phoca Newbie
Posts: 5
Joined: 04 May 2017, 00:35

Re: Cant create guestbooks - defaulting to category screen

Post by hernan_perez_br »

How can I remove it completely from joomla ? I think when I uninstall it, it does not remove it 100%.
When I reinstall it, it does not give me any errors, but when I try to create a new guestbook it sends me to the category page as shown in the screen shot attached here in my hotmail drive https://1drv.ms/i/s!AoKT9GCM8oligWo4KVURDOgCipdJ

Any clue ?
Thanks !
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 47870
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Cant create guestbooks - defaulting to category screen

Post by Jan »

Hi,

to remove completely a component from Joomla!, see:
https://www.phoca.cz/documents/16-joomla ... m-manually

Sometimes items in Joomla! will stay in database, so this should remove it completely.

Jan
If you find Phoca extensions useful, please support the project
Post Reply