Guestbook "Categories: New Category" : ERROR

Before you ask see the Phoca Guestbook User Manual
Masters
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Guestbook "Categories: New Category" : ERROR

Post by Masters » 13 Apr 2017, 11:06

Hi,

I have successfully installed the Phoca Guestbook (version 3.0.5) on my Joomla website (version 3.6.5).
When I want to create a "New category" in "control panel/ guestbooks / categories / new", I 've got a ERROR message : "Error - Save failed with the following error: ("No details") . Can you help me with this problem ?

Regards


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Benno
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Re: Guestbook "Categories: New Category" : ERROR

Post by Benno » 13 Apr 2017, 13:29

Hi,
are you able to create article categories?

Kind regards,
Benno

Masters
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Re: Guestbook "Categories: New Category" : ERROR

Post by Masters » 13 Apr 2017, 13:45

Hi,

Yes, I can make a article category in content / categories / new. Without a ERROR message.

Only in components / Phoca Guestbook / control panel / guestbooks / categories / new, I 've got a ERROR message : "Error - Save failed with the following error: (" With no details") ...

Regards

christine
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Re: Guestbook "Categories: New Category" : ERROR

Post by christine » 13 Apr 2017, 14:04

Hi,

just an idea: https://forum.joomla.org/viewtopic.php?f=708&t=946302
it's not guestbook, but maybe it helps to find out.

Kind regards, Christine

OT: Hi Benno :)

Masters
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Re: Guestbook "Categories: New Category" : ERROR

Post by Masters » 14 Apr 2017, 09:06

Hi,

I would recommend checking to make sure that the user for your database has all database permissions. It sounds to me like your database user isn't allowed to write to the DB.
- Everything works perfect - except in the Phoca Guestbook component ...

Regards

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Jan
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Re: Guestbook "Categories: New Category" : ERROR

Post by Jan » 15 Apr 2017, 22:29

Hi, can you paste a screenshot of the error here? I am testing it now without any problem :idea:
Did you download the guestbook on this website?

Jan
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Masters
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Re: Guestbook "Categories: New Category" : ERROR

Post by Masters » 18 Apr 2017, 08:46

Hi,

Yes i have downloaded the Guestbook plugin on this website.

Screenshots:
https://ibb.co/mHViy5
https://ibb.co/f4RvBQ

Regards

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Jan
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Re: Guestbook "Categories: New Category" : ERROR

Post by Jan » 20 Apr 2017, 15:47

Hi, I see, yes, there is no reason for the error, hard to say.

Did you take a look at the errorLog on your server. If there is no error in Joomla! and the server when saving the guestbook?

https://www.phoca.cz/documents/16-joomla ... rs-on-site

Jan
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