Guestbook "Categories: New Category" : ERROR

Phoca Guestbook - creating guestbooks in Joomla! CMS
Masters
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Guestbook "Categories: New Category" : ERROR

Post by Masters »

Hi,

I have successfully installed the Phoca Guestbook (version 3.0.5) on my Joomla website (version 3.6.5).
When I want to create a "New category" in "control panel/ guestbooks / categories / new", I 've got a ERROR message : "Error - Save failed with the following error: ("No details") . Can you help me with this problem ?

Regards
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Benno
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Re: Guestbook "Categories: New Category" : ERROR

Post by Benno »

Hi,
are you able to create article categories?

Kind regards,
Benno
Masters
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Re: Guestbook "Categories: New Category" : ERROR

Post by Masters »

Hi,

Yes, I can make a article category in content / categories / new. Without a ERROR message.

Only in components / Phoca Guestbook / control panel / guestbooks / categories / new, I 've got a ERROR message : "Error - Save failed with the following error: (" With no details") ...

Regards
christine
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Re: Guestbook "Categories: New Category" : ERROR

Post by christine »

Hi,

just an idea: https://forum.joomla.org/viewtopic.php?f=708&t=946302
it's not guestbook, but maybe it helps to find out.

Kind regards, Christine

OT: Hi Benno :)
Masters
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Re: Guestbook "Categories: New Category" : ERROR

Post by Masters »

Hi,

I would recommend checking to make sure that the user for your database has all database permissions. It sounds to me like your database user isn't allowed to write to the DB.
- Everything works perfect - except in the Phoca Guestbook component ...

Regards
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Jan
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Re: Guestbook "Categories: New Category" : ERROR

Post by Jan »

Hi, can you paste a screenshot of the error here? I am testing it now without any problem :idea:
Did you download the guestbook on this website?

Jan
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Masters
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Re: Guestbook "Categories: New Category" : ERROR

Post by Masters »

Hi,

Yes i have downloaded the Guestbook plugin on this website.

Screenshots:
https://ibb.co/mHViy5
https://ibb.co/f4RvBQ

Regards
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Jan
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Re: Guestbook "Categories: New Category" : ERROR

Post by Jan »

Hi, I see, yes, there is no reason for the error, hard to say.

Did you take a look at the errorLog on your server. If there is no error in Joomla! and the server when saving the guestbook?

https://www.phoca.cz/documents/16-joomla ... rs-on-site

Jan
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