message supprimes -Message deleted

Before you ask see the Phoca Guestbook User Manual
daniel83160
Phoca Newbie
Phoca Newbie
Posts: 1
Joined: 13 Jan 2017, 17:53

message supprimes -Message deleted

Post by daniel83160 » 13 Jan 2017, 17:58

Bonjour
Nouvel utilisateur de phoca guestbook, cela fait deux fois que les messages enregistrés disparaissent, plus aucune traces, ils restent presents quelque jours puis disparaissent !
est ce que quelqu'un a déjà rencontré ce problème ?

cordialement

Hello
New user phoca guestbook, it makes twice that the recorded messages disappear, no more traces, they remain present some days then disappear!
Has anyone ever encountered this problem?

cordially


PHP exécuté sur Linux web27 4.4.26-20161020-1031-05fc878 #1 SMP Thu Oct 20 10:33:32 UTC 2016 x86_64
Version de la base de données 5.5.53-MariaDB-1~wheezy
Interclassement de la base de données utf8_general_ci
Collation de la connexion à la base de données utf8mb4_general_ci
Version de PHP 7.0.14
Serveur web Apache
Serveur web pour interface PHP cgi-fcgi
Version de Joomla Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Version de la plateforme Joomla! Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Navigateur Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0


User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 37911
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: message supprimes -Message deleted

Post by Jan » 17 Jan 2017, 12:07

Hi, :idea: when user paste a post, such is displayed twice in frotend?

Jan
If you find Phoca extensions useful, please support the project

bazi
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 18 Mar 2017, 18:13

Re: message supprimes -Message deleted

Post by bazi » 18 Mar 2017, 18:20

Same problem here. It happened twice in few last days. Some posts disappeared not only from frontend, but also from backend. No unregistered user is allowed to delete messages. Yet some posts disappeared.
:(

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 37911
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: message supprimes -Message deleted

Post by Jan » 19 Mar 2017, 00:08

Do you run some specific cron job on your server which e.g. cleans database tables on your site?

Are you able to see the posts in your database - in phoca guestbook table?

Did you check the rights for deleting posts (if users are not able to delete posts in frontend)?

Jan
If you find Phoca extensions useful, please support the project

bazi
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 18 Mar 2017, 18:13

Re: message supprimes -Message deleted

Post by bazi » 20 Mar 2017, 01:01

In the database table, there are only old posts, none of the new posts. But we got e-mails about most of those vanished posts.

No cron job, to my knowlede.

No Public rights, no Guest rights, even no Registered rights. Only Manager, Administrator and Super User group are granted the right to delete posts.

And it happened again today, all 3 new posts have gone.


We have started with older version of Phoca Guestbook, but upgraded to 3.0.5.
Joomla! 3.6.5
The website runs on older PHP 5.4.45.

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 37911
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: message supprimes -Message deleted

Post by Jan » 21 Mar 2017, 01:39

Does it mean, that such posts were included in the guestbook and then they were removed? Or they were never stored?
If you find Phoca extensions useful, please support the project

bazi
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 18 Mar 2017, 18:13

Re: message supprimes -Message deleted

Post by bazi » 21 Mar 2017, 13:26

They were stored, I saw them in the frontend and in the backend. Then they disappered.

There is one more problem: Even unpublished posts are visible in frontend. Only deleting posts makes them invisible. It is not important, but could it be relevant for this problem?

We open the guestbook only once a year for a month to gather public nominations for a prize. Last two years were OK, only after some system & components updates, this year after launching the process it seems every day all new posts disappear.

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 37911
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: message supprimes -Message deleted

Post by Jan » 23 Mar 2017, 15:01

Hi, did you download the guestbook from Phoca site? Do you run the latest version?

Jan
If you find Phoca extensions useful, please support the project

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest